All our servers are located in Italian data-centres. This means we can guarantee excellent network response times and all-Italian connectivity.
Yes, you can request an upgrade of the VPS at any time, directly from the Client Area, and paying only the difference between the new and the previous configuration.
All virtual servers are covered by 24-hour support via ticket, e-mail and phone for emergencies and availability problems. If you choose VPS Managed, as well as our basic support, you also get Intrepid Support, our advanced service that takes care of: setting up and upgrading the operating system and installed software, customisation, configuration, daily backups with dedicated connectivity, 24/7 monitoring, application optimisation, and web security management.
You can use the most popular payment methods to purchase a Virtual Server: major credit cards, PayPal subscriptions, Bank Transfers and Postal Orders. The service has no annual obligations and a server can even be purchased for a single month.
We produce both daily and weekly snapshots of each VPS on our network. If needed, these snapshots are made immediately available for disaster recovery. For our Cloud Managed package, as well as disaster recovery, we also offer CDP backup, which allows for instant recovery of individual files, databases and e-mail accounts. CDP Backup is always available for our VPS Full Access package, as an advanced service that can be purchased separately.
Each VPS is created on our servers using Xen virtualisation, allowing for full hardware emulation without impacting system resources. Xen is not limited solely to hardware emulation: it regulates and controls access to the server's physical resources on behalf of the virtual machines, guaranteeing extremely efficient usage.
The choice of operating system for the virtual server is vast thanks to our many available templates. You can choose from the most popular Linux distributions, or the most recent versions of Windows Server:
- Linux Centos, Ubuntu, RedHat Enterprise, Vmware Zimbra Collaboration Suite,
- Windows 8, Windows Server 2012, Windows Server 2008 or Windows Server 2003
You can request the installation of one of the control panel tools available for our virtual servers: Plesk for Windows and WHM/cPanel for Linux.
Administrator access is permitted only for VPS Full Access. With VPS Managed, all administration tasks are handled directly by our team at the client's request.
There is no annual obligation for activation of a Virtual Server. The server can be activated for a single month and then turned off at no extra cost.
If you already have one or more active servers with another provider, our team will take care of the data migration to ensure 100% continuity, with no service interruption during the migration.