All our servers are located in Italian data-centres. This means we can guarantee excellent network response times and all-Italian connectivity.
If you already have one or more active servers with another provider, our team will take care of the data migration to ensure 100% continuity, with no service interruption during migration.
Our Dedicated Servers are based on Dell PowerEdge series and SuperMicro machines. All our hardware is certified and is subject to strict controls by our specialists before being used in production.
There is no annual obligation for activation of a Virtual Server. The server can be activated for a single month and then turned off at no extra cost.
Yes, you can request an upgrade of the server hardware configuration at any time. Upgrading of the hardware components will be carried out directly by our specialists, without any intermediary.
All virtual servers are covered by 24-hour support via ticket, e-mail and phone for emergencies and availability problems. If you choose VPS Managed, as well as our basic support, you also get Intrepid Support, our advanced service that takes care of: setting up and upgrading the operating system and installed software, customisation, configuration, daily backups with dedicated connectivity, 24/7 monitoring, application optimisation and web security management.
You can use the most popular payment methods to purchase a Virtual Server: major credit cards, PayPal subscriptions, Bank Transfers and Postal Orders. The service has no annual obligations and a server can even be purchased for a single month.
With Full Access Servers, during the purchase process you can choose the CDP or FTP backup service, which provides the guarantee of complete or partial restoration of the server at any time. If you choose a Managed Server, a daily backup service, personally managed by the Intrepid Support team, is included.
All the hardware used is certified and guaranteed directly by Serverplan. Replacement of any server components will be carried out directly by our specialists, without external intermediaries and without any extra cost to the customer. We take direct care of your server's health.
The services and hardware in Managed Servers include a 24-hour monitoring service provided directly by our team. If you have chosen the Full Access solution, you can still purchase the monitoring service separately for your server.
For Full Access Servers, the operating system has no installation limits. Thanks to the DRAC, you can also perform standalone installation remotely through a virtual console. If you have chosen Managed Server, the server will be prepared with one of the following operating systems: Linux Centos, RedHat or Windows Server.
All Full Access Servers come with the iDRAC 6 remote access system, with which you can restart the server, perform the OS installation and view the display screen during bootup. The DRAC interface has independent connectivity and is always available, even if the server is offline or turned off. Managed Servers also have DRAC, but managed directly by our team.
Administrator access is permitted only for VPS Full Access. With VPS Managed, all administration tasks are handled directly by our team at the client's request.