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INTREPID SUPPORT

INTREPID SUPPORT

Complete support for all your needs

Intrepid Support is the most advanced and complete assistance service for all our products.

The specialists are always at your disposal via email, ticket and telephone for any questions and for the resolution of all problems.
  Our technicians ensure guaranteed response times and progressive assistance on three different levels.

3 Levels of Intervention

Level 1
First Aid Team
Level 2
Advanced Team
Level 3
Premium Team

Our strengths

We are sure of the quality of the services we offer and we guarantee definite times per every intervention, otherwise you will be reimbursed.

Hardware replacement

We think of the restoration
 of your services in a few minutes

within
2 hours
Refund
20%

Answers to tickets

Your time is precious, so we guarantee you certain response times

within
15 minutes
Refund
20%

Emergencies

In case of critical issues we reduce response times even further

within
5 minutes
Refund
20%

Telephone support

Direct answers without
 no intermediary

within
1 minute
Refund
20%

Uptime of the network

Guaranteed connectivity
   for all systems

warranty
99.95 %
Refund
10%

Our technicians are certified

We are the CMS professionals

A team with extensive experience in the configuration and management of the most common CMS on the market.

Intrepid Team

Il nostro staff si compone di figures highly qualified with specific skills in the management of IT systems e complex networks.

We are always present

We never close. We are present 24 hours on 24, 365 days a year.

No intermediary

Our team of experts respond directly to requests for assistance to avoid unnecessary expectations and guarantee an optimum level of efficiency.

The reviews of our customers

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